Whether you're dealing with an urgent breakdown, chronic quality issues, or equipment that's just not performing the way it should, Q360 Group provides field service built specifically for flexographic printing operations.

We don't just ship parts and hope they work. We send experienced technicians to your facility who've torn down, rebuilt, and optimized hundreds of presses. They know what fails, why it fails, and how to fix it on your floor with your team.

From emergency repairs to full press refurbishment, preventative maintenance, and operator training, we provide hands-on support that gets equipment running right—not just "good enough."

If your press isn't performing the way it should, we'd love to help you get it there.

1. Initial Consultation

We start with a conversation to understand the issue, your timeline, and what success looks like. Whether it's an emergency repair or scheduled optimization, we tailor our approach to your situation.

2. Assessment & Diagnostics

Our technician arrives on-site, assesses the equipment, and diagnoses the root cause—not just the symptom. We explain what's wrong, what it takes to fix it, and what it'll cost before we start work.

3. Repair or Optimization

We execute the repair or optimization work with your team present. We explain what we're doing, why we're doing it, and how to prevent it from happening again.

4. Testing & Validation

Before we leave, we run the press to validate the fix. We make sure registration is dialed in, quality is where it should be, and your team is confident the issue is resolved.

5. Documentation & Follow-Up

We document the work performed, parts replaced, and any recommendations for future maintenance. We follow up to make sure everything is still running smoothly.